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GuateCall Environment

 

 

GuateCall has developed a work environment rarely seen by employees in Guatemala.

 

Excitement

To employees, we offer an exciting, high-tech, entrepreneurial work environment. We attract and develop highly motivated, intensely innovative, results-oriented individuals.

 

Communication

At GuateCall, we not only want to hear from our employees, we demand it!
We are all on a first name basis throughout the company.  We have an open door policy and are constantly on the floor listening and talking.
Keeping the communication channels open with our employees and customers is a key to our success. 

 

Rewards

We reward performance with increasing responsibility, regardless of tenure or experience. Employees have latitude to make important decisions, take smart risks, and own their careers.  We also reward our employees with positive incentives. We don’t cap our employees’ bonuses.  We want and encourage our employees to earn as much as they can!  Their success means our success.  

 

This approach is rarely seen in the near-shore or off-shore business models but we believe it is an invaluable advantage that our customers receive!